Privacy Policy

Privacy Policy

Suggested text: Our website address is: https://jewelparadise.org.

Effective Date: [14TH OCTOBER 2024]

Welcome to Jewel Paradise Private Limited. We value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website jewelparadise.org, make purchases, or interact with us.

By using our services, you consent to the data practices described in this policy. Please take the time to read this policy carefully to understand how we handle your data.

1. INFORMATION WE COLLECT

We may collect and process the following categories of personal information:

a. Personal Information You Provide:

  • Contact Information: Name, email address, phone number, and billing/shipping addresses.
  • Payment Information: Payment details including credit card numbers, bank account numbers (for JazzCash, SadaPay), and transaction records. We use secure third-party payment processors and do not store full payment card details on our servers.
  • Account Information: Username, password, and profile information if you create an account with us.
  • Order Information: Details about the products you purchase and order history.

b. Automatically Collected Information:

When you visit our website, certain data is collected automatically:

  • Device Information: IP address, browser type, device type, operating system, and referral URLs.
  • Usage Data: Information about how you interact with our website, including pages viewed, clicks, and search terms.
  • Cookies and Similar Technologies: We use cookies to store information about your session and track your activity on the site (see section on Cookies below for more details).

2. HOW WE USE YOUR INFORMATION

We use the personal information we collect for the following purposes:

a. To Provide Our Services:

  • Process your orders, manage payments, and arrange for shipping and delivery.
  • Send you order confirmations, invoices, and updates about your purchase.
  • Facilitate your use of our website and provide customer support.

b. For Marketing and Communication:

  • Send promotional emails and newsletters, provided you have opted in to receive such communications.
  • Personalize your experience on our website based on your preferences and previous activity.
  • Notify you about updates to our policies or terms of service.

c. Legal Compliance:

  • Comply with legal and regulatory obligations such as tax reporting and anti-fraud measures.
  • Respond to lawful requests from public authorities, including national security or law enforcement requirements.

3. SHARING YOUR INFORMATION

We do not sell or rent your personal information. However, we may share your information with trusted third parties to help provide our services, including:

  • Service Providers: Payment processors (such as PayPal, JazzCash, SadaPay), shipping carriers, and IT hosting services. These third parties are only allowed to use your personal data as necessary to provide their services to us.
  • Legal Authorities: If required by law or to protect the rights, property, or safety of Jewel Paradise Private Limited, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company assets, your information may be transferred as part of the business transaction.

4. YOUR RIGHTS REGARDING YOUR INFORMATION

You have the following rights concerning your personal data:

a. Access:

You may request a copy of the personal information we hold about you and verify how we have used it.

b. Correction:

You have the right to correct or update any inaccurate or incomplete personal information we hold.

c. Deletion:

You can request the deletion of your personal data. However, certain data may be retained as required by law or for legitimate business purposes.

d. Opt-Out of Marketing:

You can opt-out of receiving marketing communications by following the unsubscribe instructions in any promotional email or contacting us directly.

e. Restrict Processing:

You may ask us to restrict the processing of your data under certain circumstances.

To exercise any of these rights, please contact us at admin@jewelparadise.org. We will respond to your request within the legal time-frame.

5. SECURITY OF YOUR INFORMATION

We use industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse. This includes:

  • Encryption: We encrypt sensitive information, such as payment details, using SSL (Secure Sockets Layer) technology.
  • Data Access Controls: Access to your personal data is restricted to employees and service providers who need it to perform their job responsibilities.

While we strive to protect your data, no system is 100% secure, and we cannot guarantee the absolute security of your information. You are responsible for keeping your account login details secure.

6. COOKIES AND TRACKING TECHNOLOGIES

Cookies are small data files that are placed on your device when you visit our website. We use cookies to:

  • Enhance User Experience: By remembering your preferences and personalizing content.
  • Analytic’s: To analyze site traffic and understand user behavior through tools like Google Analytic’s.
  • Marketing: To serve relevant ads based on your browsing activity (with your consent).

You can manage or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. INTERNATIONAL DATA TRANSFERS

If you are accessing our website from outside Pakistan, please be aware that your personal information may be transferred to, and processed in, Pakistan or other countries where our servers are located. By using our website, you consent to the transfer of your data to Pakistan, which may have different data protection laws from those in your country.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of those websites before providing any personal information.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” It is your responsibility to review this policy periodically. Your continued use of our website after changes are made indicates your acceptance of the updated policy.

10. CONTACT US

If you have any questions or concerns regarding this Privacy Policy or the protection of your personal data, please feel free to contact us at:

  • Email: admin@jewelparadise.org
  • Phone: +92-349-021-5876
  • Address: Jewel Paradise Private Limited, Pakistan

This Privacy Policy is designed to give customers a clear understanding of how their personal information is handled, building trust and ensuring transparency.